A team's seats are sold as seat packs. Each pack has a plan tier, a number of seats and a billing period, either monthly or yearly. A team holds one pack for each tier. Only the owner can buy, assign, move or cancel seats.
Buy seats on the web
- Open the team's Workspace page and select Seats. You can also select Manage seats on Plan & billing under Settings.
- In the purchase form at the bottom of the Seats panel, choose a Tier, the number of Seats, and Monthly or Yearly under Billing.
- Check the Price, then select Buy seats. The checkout opens in Stripe.
A team has one pack for each tier, so a tier that already has a pack is not offered again. To add seats to a tier the team already has, change that pack's size instead. In that pack's row, choose the number of seats or the billing period, then select Change.
Packs bought in the App Store or Google Play are managed in that store. Plan & billing, under Settings, explains how to manage them there.
Assign a seat
- Open the Seats page. Each seat with no holder shows Assign.
- Select Assign, then choose a member. Members who already hold an active seat are not listed.
- Select Assign seat.
Move or take back a seat
- To move a seat to someone else, select Reassign on a seat that has a holder, choose the new member, then select Move seat. The previous holder loses access to the team. Their scheduled tasks and pending actions in the team are cancelled.
- To take a seat back, select Unassign. The person loses access until they get another seat. The seat stays paid and can be assigned again.
The seat's usage for the current billing period carries over when you move it.