# How do I sign in, and what if I forget my password?

Sign in with your email and password, or with Google or Apple, and reset your password from the sign-in form if you forget it.

These steps are for the web app at bluedeer.ai.

## Sign in

1. Enter your email address and password.
2. Click **Sign in**.

You can also click **Continue with Google** or **Continue with Apple**.

If you have turned on [two-factor authentication](https://support.bluedeer.ai/bluedeer/account-and-security/turn-on-two-factor-authentication.md), Bluedeer then asks for a 6-digit code. The code comes from your authenticator app, or it is sent to your email address. The screen says which.

## Reset a forgotten password

1. On the sign-in form, click **Forgot password?**. The email address you typed is carried over.
2. Click **Send code**. If an account uses that address, Bluedeer sends it a code. The code can take a few minutes to arrive, and it may be in your spam folder.
3. Enter the code in **Code from the email**, then enter a **New password** of at least 8 characters.
4. Click **Change password**.

Then sign in with your new password.

If you see "Too many attempts", wait a few minutes and request a new code.

If you can still sign in and want to change your password, see [How do I change my name or password?](https://support.bluedeer.ai/bluedeer/account-and-security/change-name-or-password.md)